Heardworx is committed to protecting your privacy.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our services or website, you agree to the practices described below.
Heardworx is a consumer automotive advisory service based in Chicago, Illinois, operated as an independent advisory business. For privacy-related questions, contact us at heardworx@gmail.com.
We collect only the information necessary to deliver our services:
We do not collect sensitive personal information such as Social Security numbers, driver's license numbers, or medical information.
Information you provide is used solely to:
We do not use your personal information for marketing purposes without your explicit consent, and we do not sell, rent, or share your information with third parties for their own marketing purposes.
Submitted documents and completed reports are stored in a secure, private Google Drive folder accessible only to Heardworx. Each client has a dedicated folder. Files are retained for a period of 12 months following service delivery, after which they are deleted.
Email correspondence is stored in our Gmail account (heardworx@gmail.com) and subject to Google's standard retention and security practices.
Our website uses Netlify Analytics, a privacy-first, server-side analytics tool. Netlify Analytics does not use cookies, does not track individual users, and does not collect personally identifiable information. It measures aggregate traffic data only (page views, referral sources, and general geographic region).
No cookie consent banner is required as no tracking cookies are used on this site.
Heardworx uses the following third-party services to operate:
We do not share your personal information with any other third parties.
You have the right to:
To exercise any of these rights, contact us at heardworx@gmail.com. We will respond within 5 business days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information.
Heardworx does not sell personal information. To exercise your CCPA rights, contact us at heardworx@gmail.com.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us at heardworx@gmail.com and we will delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
For any privacy-related questions or requests: